Telephone numbers, opening hours and days of the national headquarters:
Monday to Friday. Hours 10am-1pm / 4pm-7pm
Telephone numbers: 06/37518282
06/37518261 - 06/37518262
Fax: 06/37518289

CALL CENTER
The Call Center is available to respond to requests for assistance from women, adolescents and the elderly who are experiencing any type of violence including physical, psychological, economic or sexual and/or mobbing and stalking.
All Call Center operators are volunteers of the association who have undergone specific training courses.  Our volunteers listen to the caller’s problems and then direct them to the appropriate counsellor to handle their case.

COUNSELLING
Meet with

• Civil and Criminal attorneys enrolled with the Special Support Register at the Expense of the State;
• Psychologists and/or Sexologists
• Mediators, Cultural and Family Rights Assistants

The following services are free of charge.

PSYCHOLOGICAL SUPPORT GROUPS (SELF-HELP GROUPS)
These groups meetings are designed to help women escape isolation, share their experiences, and fight violence.
Meetings are organized by a Telefono Rosa Psychologist.

To participate in a meeting or for additional information, contact our Call Center Monday through Friday between 10:00am and 1:00pm or 4:00pm and 7:00pm.

ADVICE FOR ITALIAN RESIDENT IMMIGRANTS - Fridays 10:00am - 12:00pm
Concrete assistance for immigrants to provide support during the introduction and integration processes in order to help combat prejudice and suspicion. 

The migratory flux into our territory requires that an immigrant acquire the capacity to interpret and manage their daily situation in continuous confrontation with diverse cultural, civil, religions, social, economic, and legal models.
Available at foreign diplomatic delegations, these assistance desks are managed by volunteers who are appropriately trained and able to communicate in the native language of the immigrant.
Furthermore, because these desks are available in the “actual home” of the immigrant, they provide the best manner possible to approach them thereby allowing them to be more trusting and open in order to expose and tell their often painful, daily troubles.

Operational desks are currently available at the:

• Consulate General of the Republic of Peru, Via Sibari, 4 - Rome
• Consulate of Colombia, Via S. Sebastianello, 9 - Rome
• Consulate of Ecuador, Piazza Albania, 10 - Rome

Women’s Shelter
On behalf of the Commune of Rome, Telefono Rosa, a non-profit organization, manages an “International Shelter for Women’s Rights” where foreign women with particular pathologies are housed.